After living with the water leak and the repairs for months, I went to the property manager and asked whether we’d receive a rent concession or any other compensation for the extended inconvenience.
I was told we would receive a concession.
Where it stands
As of this writing, we haven’t received it. It has been approximately five months since the original incident, based on my account of the timeline, and this is still one of our biggest frustrations.
Beyond the money, it makes me question how resident concerns are handled when a maintenance problem takes away the use of part of an apartment.
My advice: if anyone at any apartment, including The Beverly, promises you a concession, credit or compensation, ask for it in writing, with the amount and the date it will be applied to your ledger.
I’ll update this page if the concession is applied.
